No per-user fees, no hidden charges, no contracts. Real humans answer support. Built for small businesses by a small business — serving clients nationwide.
Most providers charge per user, per month — so your bill grows every time you hire. We charge one flat rate for your whole system.
| PJL Telecom | RingCentral | Nextiva | |
|---|---|---|---|
| Pricing model | Flat rate — from $125/mo | $20–35/user/mo | $20–35/user/mo |
| Cost at 10 users | From $125/mo | ~$300/mo | ~$300/mo |
| Cost when you hire #11 | ✓ No change | ✗ +$20–35/mo, forever | ✗ +$20–35/mo, forever |
| Call queues, recording, auto-attendant | ✓ All included | Higher tiers / add-ons | Higher tiers / add-ons |
| Support | ✓ 24/7, real humans | Tiered by plan | Tiered by plan |
| Contract required | ✓ Never | Annual for best rates | Annual for best rates |
Competitor pricing based on published list prices as of 2026. Your quote may vary by system size and features.
Full breakdowns: PJL vs. RingCentral · PJL vs. Nextiva · Best VoIP for Small Business
Plug in your team size and what you pay per user today. See what a flat rate changes.
Not sure? $30/user is typical for RingCentral or Nextiva mid-tier plans.
Estimate based on our business systems starting at $125/mo flat. Exact pricing depends on your setup — we'll quote it in 24 hours, no pressure.
Get My Exact QuoteWe built PJL Telecom because we were sick of it too. As a small business ourselves, we understand what you need: honest pricing, real support, and systems that just work.
All features included. No charges for routing, users, or queues.
Actual humans who answer the phone and solve problems. No hold times.
From 2 to 200 employees. Pay for what you need, when you need it.
Enterprise features without the enterprise price tag or complexity
We'll configure everything for you, or you can do it yourself. System changes? No charge.
Office phones, softphones, mobile apps. Your number follows you wherever you work.
PJL Connect on the App Store →Call recording, conferencing, auto-attendants, voicemail-to-email, and more.
Phone systems tuned to how your business actually operates.
Keep your room phones, meet E911 rules, and give staff the PJL Connect app.
Auto-attendants, queues, and recording — one flat rate for the whole team.
Campus-wide systems with paging, safety lines, and budget-friendly flat rates.
Stretch every dollar with discounted flat-rate systems and free changes.
A professional business line from $25/mo — no office required.
Schools, medical offices, real estate, and more — see how we fit yours.
I run PJL from Prescott, Arizona, and serve businesses across the country. When you call support, you're not routed through three departments — you reach someone who knows your account and can fix things on the spot. That's the whole point of working with a small business instead of a phone giant.
We switched from RingCentral and cut our phone bill in half. But the real win was calling support and actually talking to someone who knew our account. It's like working with a local company, not a faceless corporation.
Setting up our phone system was painless. PJL handled everything — ported our numbers, configured our auto-attendant, and trained our staff. When we need changes, they're done the same day with no extra charges.
As a non-profit, every dollar matters. PJL Telecom cut our phone costs by more than a third and gave us features we didn't even know we needed. The support is unlike anything we've experienced from a phone company.
Practical guides to help you make smarter decisions about your phone system.
The features that actually matter — and the ones you can skip.
PricingPer-user vs. flat-rate pricing, hidden fees, and real numbers.
HospitalityE911 compliance, PMS integration, and keeping your room phones.
Get a custom quote in 24 hours. No pressure, no gimmicks, just honest pricing and real answers.