Home Office

$25/month

A professional business line for individuals and very small teams.

  • 1 local business number
  • Mobile and desktop softphone apps
  • Voicemail-to-email
  • A simple one-level menu and business hours
  • Hold music and a conference bridge
  • Spam call protection
  • E911
  • Calling included, within reasonable business use
  • Setup guidance and account support

Review the order summary for any number, tax and equipment charges.

See Home Office Plan

Starting prices refer to the managed phone system. Calling, phone numbers, equipment, taxes and optional services may cost extra. Final pricing depends on your system requirements.

Base Rates Priced by System Size, Not by Seat

Your base rate is set by the size of the system: phones and users for businesses, guest rooms for hotels. It does not change each time you add a person within your tier.

Business systems

Phones and usersSystem base rate
Up to 10$125/mo
11 to 25$175/mo
26 to 50$250/mo
51 to 100$375/mo
More than 100Custom quote

Hotel and motel systems

Guest rooms per propertySystem base rate
Up to 75 rooms$125/mo
76 to 150 rooms$175/mo
151 to 225 rooms$250/mo
226 to 300 rooms$325/mo
More than 300Custom quote

One location is included; each additional location is $25/mo. Calling, phone numbers, equipment and optional services are added on top of the base rate.

Cost Breakdown What's Included, and What May Cost Extra

Standard managed system Separately priced or custom quoted
PBX hosting and administrationCalling and phone-number usage
Extensions and ordinary routing setupPhones, gateways and other hardware
Standard auto-attendants and ring groupsAdvanced contact-center workflows
Standard voicemail featuresPMS and custom CRM/API integrations
Number-porting coordinationSpecialized compliance, recording retention or dedicated service levels
Routine account configuration within plan scopeUnusual onsite work or third-party services

If your installation needs advanced routing, special integrations or analog equipment, we'll explain the additional cost in your quote. Not every business needs these services.

Calling and phone numbers

  • Calls billed at actual usage, monthly in arrears
  • Local number: $1/mo each
  • Toll-free number: $2/mo each
  • E911 location record: $0.50/mo each
  • Telecom taxes and regulatory fees for your service address, passed through at cost

Optional services

  • AI call summaries: $25/mo
  • Extended recording retention (12 months): $15/mo
  • Call-center tools setup: $200 one-time
  • Custom work: $100/hour, one-hour minimum
  • Phones and hardware: quoted separately

Hiring Shouldn't Trigger Another Per-Seat Bill

Your quoted system rate reflects the requirements of the whole deployment. We don't charge a separate monthly fee for each employee. If your system grows significantly or your requirements change, we'll explain any new system-tier or equipment cost before making changes.

Billing How Billing Works

You get one invoice from PJL. The managed phone system is billed monthly in advance at your base rate. Calling and phone-number charges appear as separate lines on the same invoice, billed on actual usage from the prior month along with applicable telecom taxes and fees.

We show both parts of the expected cost in your quote, and PJL remains your point of contact for system setup, support and billing questions.

Common Questions

Do you charge per user?

No. Our managed business systems use a system base rate rather than a monthly per-user charge. Larger or more complex systems may have a higher quoted base rate, but we do not add a separate charge every time you create an extension.

Is calling included in the $125 starting price?

No. The starting price is for the managed phone system. Calling, phone numbers and any optional services are priced separately. We'll explain the expected charges before you make a decision.

Are call queues included?

Yes. Call queues, ring groups, auto-attendants and call recording are part of every business tier. Setting up call-center tools (agent dashboard, live queue views and presence) is a one-time $200 service, and advanced contact-center routing, reporting or special queue workflows may cost extra. We'll specify the exact capabilities in your quote.

Is there a setup fee?

Standard onboarding (system setup, number porting, standard menus and E911 records) is included at no charge. Specialized work, such as call-center tools, custom integrations or onsite installation, is priced in your quote before we start.

Can we keep our numbers?

In most cases, yes. We'll check portability and coordinate the transfer with your current carrier. Do not cancel your existing phone service before the transfer is complete.

Can we use our current phones?

Many SIP-compatible phones can be reused. Compatibility depends on the model, firmware and configuration. We'll check your equipment and recommend alternatives if needed.

Do we have to sign a long-term contract?

Our standard managed service is month-to-month. Any applicable equipment, carrier or special-service terms will be shown in your quote.

Who handles support?

PJL is your point of contact for the managed phone system and can coordinate related carrier issues. Emergency support is available 24/7 for eligible service-impacting issues; routine requests are handled during normal support operations.

Get a Custom Quote

See What Your Phone System Would Cost

Tell us your team size, number of locations and existing equipment. We'll put together a practical estimate without building a per-user invoice.