Every dollar you save on overhead is a dollar that goes toward your mission. Special pricing, every feature included, and a team that understands non-profit budgets.
Most VoIP providers charge per user. When you're running a non-profit with 20, 30, or 50 staff across multiple locations, per-user pricing adds up fast. That's money coming straight out of your programs.
PJL Telecom's flat-rate pricing means your phone bill stays the same whether you have 5 staff members or 50. Add volunteers, seasonal workers, and new hires without worrying about your telecom budget. Every feature is included — call recording, voicemail transcription, auto-attendants, mobile apps — no premium tiers, no add-on fees.
We've worked with non-profits across the country, from single-office organizations to multi-location operations spanning entire states. We understand the unique challenges non-profits face with tight budgets and distributed teams.
Every feature below is included with your plan. No premium tiers, no surprises.
Connect all your offices, satellite locations, and remote staff on one phone system. One main number, seamless transfers between sites, and a unified directory so donors and clients always reach the right person.
Volunteers and field workers can make calls from the organization's phone number using their personal cell phone. The mobile app keeps your main number visible to donors while keeping personal numbers private.
A professional greeting routes callers to the right department automatically. Set up donation hotlines, program inquiries, volunteer sign-up lines, and general information menus with time-based routing for after hours.
Never miss a donor call. Ring groups ensure someone always answers. Call queues manage high-volume periods like fundraising campaigns with hold music, position announcements, and failover options.
Voicemails arrive as email attachments with text transcription. Board members and staff can triage messages between meetings. Shared mailboxes let entire teams access messages from a single inbox.
Track call volume, response times, and usage patterns. Generate reports for your board, funders, or stakeholders showing how efficiently your team handles communications. All data exportable.
Host board meetings, team calls, and stakeholder discussions with up to 100 participants. PIN-protected rooms keep meetings secure. No per-minute charges, no third-party conferencing fees.
We handle the entire setup at no charge. Phone configuration, call routing, auto-attendant recording, number porting — everything. Your staff focuses on your mission while we handle the phones.
Three steps to a better phone system for your non-profit.
How many staff, how many locations, what you need. We'll design a solution that fits your organization and your budget.
We configure your system, set up your phones, port your numbers, and record your greetings. White-glove setup at no extra cost.
Pre-configured phones arrive at your door. Plug them in, pick up the handset, and you're live. Ongoing support whenever you need it.
A Colorado-based non-profit with 35 staff across three offices was running separate phone systems at each location. Volunteers couldn't transfer calls between offices, and donors were confused about which number to call.
PJL Telecom consolidated all three offices onto one system with a single main number. The receptionist now manages calls for all locations from one desk. Volunteers use the mobile app from the field.
Every dollar we save on overhead is a dollar we can put toward the people we serve. PJL Telecom didn't just save us money — they made our team feel like one organization instead of three separate offices. — Executive Director, Colorado Non-Profit
Tell us about your non-profit and we'll put together a solution that maximizes your budget. Special non-profit pricing available.