Round-the-clock monitoring that keeps your business connected, 24/7. We watch your telecommunications infrastructure so your phone systems stay online and perform at their best.
Inside LAX2, one of PJL's two data centers.
Your phone system doesn't live in a back-office closet. PJL runs from secure, access-controlled data centers in Los Angeles (LAX2) and Dallas (DAL1), the carrier-grade facilities behind your 99.999% uptime and clean failover.
Our NOC specializes in monitoring Voice over IP and PBX systems, tracking the metrics that matter most for business communications.
Real-time visibility into your phone system performance.
Stay ahead of potential outages with continuous monitoring.
Know the status of every phone in your organization.
We monitor your phone system so you don't have to.
Your phone system is monitored 24/7. We catch issues in seconds, not hours, often before you or your customers notice anything is wrong.
When problems arise, our team sees them immediately. Real-time dashboards and automated alerting mean faster diagnosis and faster resolution.
Historical call data helps us ensure your system grows with your business. We identify when you're approaching trunk limits or need additional capacity before it impacts your operations.
Documented uptime, call volumes, and system health, so you have the transparency and records you need for SLA compliance.
Complete visibility across your environment beyond telecommunications.
| Metric Category | What We Track |
|---|---|
| System Health | CPU, memory, disk utilization, system load |
| Network Performance | Bandwidth, packet loss, latency trends |
| Service Availability | Web servers, databases, applications |
| Process Monitoring | Critical services, restart detection, resource consumption |
We maintain long-term historical data for trending, capacity planning, and compliance documentation.
Proven monitoring tools with security built in from the start.
Our NOC runs on proven, widely trusted technology that pairs high-performance metrics collection with real-time visualization and alerting. We retain data long-term for historical analysis and capacity planning.
What it means for you, whatever your role.
Want NOC monitoring for your telecommunications infrastructure? Whether you need managed PBX services with monitoring built in, or just want visibility into your existing phone systems, we can help.
Contact Us