Business Phone Systems, Managed for You

Your team needs calls to reach the right person, whether they're at a desk, working remotely or covering another location. PJL configures and manages the system behind those calls, starting at $125/month plus usage, without per-user fees.

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Managed Service What We Manage

Call Routing That Fits Your Business

Set business hours, auto-attendants, ring groups and routing rules based on how your customers reach you.

Phone Numbers and Porting

Keep eligible existing numbers with a planned transfer. We coordinate the process and help minimize interruption during cutover.

Desk Phones and Remote Calling

Use compatible IP phones, supported softphones and mobile calling options. We can provision and ship supported equipment.

Voicemail and Call Handling

Route voicemail to appropriate team members and use the recording or messaging options available in your configured plan.

System Changes and Support

Need to add an extension, update a greeting or change after-hours routing? Contact PJL. Emergency support is available 24/7 for eligible service-impacting issues.

Equipment What About Existing Equipment?

We can assess supported SIP desk phones and common analog devices. Some older phones can be connected through gateways, but compatibility and call quality depend on the equipment and network. We'll review this before recommending a migration plan.

Need new phones?

As a Grandstream Certified Reseller, we can provision and ship supported desk phones, from a simple 2-line model to a touchscreen executive phone. Equipment is quoted separately.

GRP2604

Essential 4-line

GRP2610P

2-line

GRP2624

8-line, Wi-Fi

GRP2670

Touchscreen

Analog Adapters for Fax and Legacy Gear

Some fax machines, paging systems and analog phones can connect to the new system through an adapter. We check each device before recommending one.

HT801

1-port

HT814

4-port

HT818

8-port

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Pricing Your Base Rate Does Not Grow by the Seat

Managed business systems start at $125/month plus calling and number usage. Your base rate depends on system size and configuration, not a separate charge for every user. Advanced features and equipment are quoted where needed.

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We Handle the Move Built for a Careful Cutover

Understand Your Setup

Tell us how your business handles calls today, which numbers you need to keep, and what you'd like to improve.

Configure and Plan

We design the routing, configure supported devices, and coordinate number porting and any required cutover steps.

Launch and Support

We test the configuration with you and remain your point of contact for system changes and support.

Billing One Invoice, One Team to Contact

PJL manages the phone system. Our carrier partner provides calling and phone-number connectivity. Both appear on one PJL invoice: the system base rate, plus calling and number charges as separate lines billed on actual usage.

We coordinate setup and support for both, so you have one team to contact about the system, your calling and your numbers.

Common Questions

Do you charge per user?

No. Our managed business systems use a system base rate rather than a monthly per-user charge. Larger or more complex systems may have a higher quoted base rate, but we do not add a separate charge every time you create an extension.

Is calling included in the $125 starting price?

No. The starting price is for the managed phone system. Calling, phone numbers and any optional services are priced separately. We'll explain the expected charges before you make a decision.

Can we keep our numbers?

In most cases, yes. We'll check portability and coordinate the transfer with your current carrier. Do not cancel your existing phone service before the transfer is complete.

Can we use our current phones?

Many SIP-compatible phones can be reused. Compatibility depends on the model, firmware and configuration. We'll check your equipment and recommend alternatives if needed.

What kind of internet connection do we need?

Each concurrent call uses about 100 Kbps. Most standard business internet connections handle many simultaneous calls. We'll review your connection during setup and recommend any adjustments.

What happens if our internet goes down?

Calls can be set to forward to the mobile app, another number or voicemail when your desk phones are offline. What happens depends on your configuration, and no setup is independent of power, internet or carrier conditions at the location answering the call.

Do we have to sign a long-term contract?

Our standard managed service is month-to-month. Any applicable equipment, carrier or special-service terms will be shown in your quote.

Who handles support?

PJL is your point of contact for the managed phone system and can coordinate related carrier issues. Emergency support is available 24/7 for eligible service-impacting issues; routine requests are handled during normal support operations.

Get a Custom Quote

Get a Phone System That Fits Your Business

Tell us what you're using today and what you need your next system to do. We'll put together a straightforward quote and explain any usage or equipment costs.

Get a Custom Quote Call 1-855-444-0244