Keep your existing room phones. Flat monthly rate. No per-user fees. We handle the entire conversion.
Most VoIP providers charge $25–50 per user, per phone. For a hotel with 50+ room phones, a front desk, and back office, that adds up to thousands per month — per property. Multiply that across multiple locations and it's brutal.
Your property stays running. Your guests never notice. We handle the entire conversion from start to finish.
You don't need to touch a single guest room. The phones your guests already know how to use keep working — they just work better now.
Your front desk team gets modern IP phones with speed dials, call transfer, and a live directory. Your back office gets the same system with voicemail-to-email, mobile apps, and call recording.
And externally? Nothing changes. Same phone numbers, same OTA listings. Guests, travel agents, and booking platforms all reach you the same way they always have.
Three steps. We handle the hard parts.
Property count, room count, and your current setup. We'll have a custom quote ready within 24 hours.
Extensions, routing, auto-attendants, voicemail, wake-up calls — all configured. We port your numbers so nothing changes externally.
Room phones stay. Front desk gets pre-configured IP phones. Gateways connect in your telco room. Everything comes online automatically.
No add-ons. No surprise charges. Every feature included.
Whether you own two properties or twenty, manage everything from one place.
Manage every property from a single dashboard. Extensions, routing, voicemail — all in one place.
No more juggling separate invoices per location. One bill, one payment, one less headache.
Call analytics across all properties. See volume, peak times, and trends at a glance.
Transfer calls between properties seamlessly. Guests don't hear hold music or get disconnected.
Acquiring a new hotel? We add it to your system. Same setup process, same flat rate.
24/7 support for every property. One relationship, one team that knows your entire operation.
Side-by-side: typical per-user VoIP provider vs. PJL Telecom
| Typical Per-User Provider | PJL Telecom | |
|---|---|---|
| 50-Room Hotel | ~$1,750/mo (50 phones x $35) | $165/mo + usage |
| 10 Properties | ~$17,500/mo | ~$1,650/mo + usage |
| Features | Extra fees for recording, IVR | Everything included |
| Setup | DIY or paid professional services | Free white-glove setup |
| Contracts | 1–3 year lock-in | Month-to-month |
| Support | Ticket system, long hold times | Real humans, same day |
Yes. We use Grandstream ATAs and gateways to connect your existing analog room phones to our VoIP system. There's no need to replace phones in every room — the gateways install in your server or telco room, and your guest room phones keep working exactly as they do now.
We handle everything. We configure your system, ship pre-configured equipment, port your numbers, and coordinate the cutover. Most properties are fully live within a week. The actual switchover typically takes under an hour with no disruption to guests.
Built into the system. Front desk staff can set wake-up calls for any room through the phone system. Automated wake-up calls ring the guest room at the scheduled time — no third-party service needed.
Yes. One admin portal, one bill, centralized management across all your properties. You can transfer calls between locations, run reports across your portfolio, and add new properties as you acquire them. Each property gets its own extensions and routing, but you manage everything from one place.
Automatic failover routes calls to backup numbers, the mobile app, or voicemail. Guests never hear dead air. We also recommend a secondary internet connection for critical properties — we can configure automatic failover between connections.
No. Month-to-month. We earn your business every month. If you ever want to leave, you can — but our hotel clients tend to stay because the savings and service speak for themselves.
Get a custom quote in 24 hours. No pressure, no gimmicks — just honest pricing for your property.